Our candles are crafted using luxurious, creamy candle wax flakes made from natural plant-based soy. Our 100% soy wax is clean-burning, non-toxic, gluten free, vegan, paraben-free, and phthalate free. We also use cotton wicks that are lead and zinc free and premium fragrance oils to ensure a clean and long-lasting burn.
How should I care for my candles?To ensure optimal performance and safety, follow these tips:
- Always trim the wick to ¼ inch before lighting to prevent smoking and soot buildup.
- Burn candles on a heat-resistant surface away from drafts, flammable materials, and out of reach of children and pets.
- Allow the candle to create a full melt pool on the first burn to prevent tunneling.
- Never leave a burning candle unattended, and extinguish it before leaving the room or going to sleep.
- Never burn a candle for more than 4 hours at a time.
Do you offer eco-friendly packaging?
Yes, we are committed to sustainability. Our packaging materials are thoughtfully chosen to minimize environmental impact. Whenever possible, we use recycled materials for packaging and shipping, and we continually explore new ways to reduce waste throughout our production process.
Can I reuse the candle jars?
Absolutely! Once you've enjoyed your candle, simply clean out any remaining wax residue with hot, soapy water and repurpose the jar for storing small items, home decor, or whatever creative use you can imagine.
Do you offer custom orders?
Yes, we offer customizable options for special events, weddings, corporate gifts, and more. Please contact us at, [email protected], to discuss your needs and we'll be happy to assist you with personalized orders and bulk pricing.
How long does it take to process and ship orders?
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-3 business days from the date of purchase. Once your order has been processed, shipping times will vary depending on the shipping method selected and your location. You'll receive a confirmation email with tracking information as soon as your order has been shipped.
Processing times will vary for our 'Wanderlust' candles, which are customizable, hand painted and made to order. Orders are typically processed within 3-5 business days from the date of purchase.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your candles, please contact us within 30 days of receiving your order, and we will arrange for a refund or exchange. Please note that personalized or custom orders may be subject to different return policies.